Last Updated: November 18, 2023

Introduction

Nurse Lydia, operated by Cleared USA, headquartered in Delaware, is committed to protecting the privacy and security of our users’ data. This Privacy Policy explains how we collect, use, store, and disclose your information.

1. Data Collection and Use

We collect Personal and Non-Personal Data to provide, improve, and personalize our services. This includes data collected from our online and mobile platforms, phone interactions, and third-party sources.

2. Responsibility for Information

Nurse Lydia may act as a data controller or processor, depending on your location and the services used. Our controlling entity varies based on user location.

3. Types of Data Collected

We collect various data types, including:

• Account data (login credentials, account activities)
• Activity data (site interactions, usage details)
• Communication data (interactions with our services)
• Contact information (name, email, phone number)
• Device information (IP address, device type)
• Location data (general and precise location)
• Messaging data (messages sent via our platforms)
• Payment information (transaction details)
• Scheduling information (interview and appointment schedules)
• Telephone data (call details, duration)
• Authentication data (SSO details)
• User feedback and satisfaction data
• Application and resume data
• Demographic data (age, race, gender, etc.)
• Disposition data (job application statuses)
• Profile data (resume, qualifications, preferences)

4. Legal Bases for Processing Data

We process data based on:

• Performance of a contract
• Legitimate interests
• Legal requirements
• User consent

5. Retention of Information

Personal Data is retained as necessary, following legal requirements, or until deletion is requested. We also process anonymized or aggregated data for improvement purposes.

6. Additional Disclosures

Includes information on resume data visibility, employer accounts, resume review services, and automated processing.

7. Automated Processing

We analyze user preferences for service efficiency, subject to privacy safeguards.

8. Activity Recording

We record site activities and interactions for user behavior analysis and service improvement.

9. Data from Non-Users

We occasionally acquire data from third parties for marketing and audience expansion, adhering to legal standards.

10. Rights and Contact

Users can contact us to exercise their data-related rights or contest automated processing decisions.

Changes to This Policy

Nurse Lydia reserves the right to update this policy. Users will be notified of any significant changes.

Contact Us

For any questions or concerns regarding this policy, please contact us at [email protected].

This Privacy Policy reflects Nurse Lydia’s dedication to safeguarding user data while balancing operational requirements and legal obligations. Users are advised to review their account settings and privacy choices regularly.